Privacy Policy

This Privacy Policy outlines the collection, use and disclosure of your personal information by Zarkoh when you visit our website. We take privacy and security seriously and will do everything possible to keep your information secure. Please read this policy carefully. Using our website, you consent to the practices described in this Privacy Policy. 

Please contact us if you have any questions or concerns about our Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we gather various kinds of information:

• Information You Provide Directly:
  • If you send us a message through email or using the contact form, we will record your name, email address, telephone number, the message you sent and any attachments you included.
  • Upon signing up for an account, we may also gather your name, company name (if applicable), address, email address, telephone number and other information that we need to register you.
  • If you make a purchase or otherwise conduct transactions on our website, we may gather information that is required to process your purchase, such as payment information.
  • If you sign up for our newsletter or you choose to receive marketing communications, we will ask you for your email address.
  • We may collect your contact information and responses if you participate in surveys or promotions.
• Information Collected Automatically:
  • Log Files: As with many websites, certain information is automatically recorded when you visit our website, known as server logs. This information could contain your IP address, browser type, Internet service provider (ISP), referring and exiting pages, operating system, date and time stamp, and clickstream data. This information allows us to understand trends, manage the site, learn about how users are using it, and collect general demographic information.
  • Cookies and Similar Technologies: We use cookies, web beacons and other technologies to improve your experience, to make content more relevant to you, to help us understand how you use our website and to analyze website traffic. Cookies are tiny text files that are placed on your computer or mobile device. This can be managed on a per-browser basis.
• Information from Third Parties:
  • We may receive information regarding you from third-party sources, including analytics providers, advertising networks and social media (if you interact with our social media integrations).

2. How We Use Your Information

The information we collect is used for a number of purposes, such as:

• Providing and Improving Our Services:
  • To run, maintain and enhance our site and services.
  • To customize your online experience with us and ensure you are seeing content that is of interest to you.
  • To create new products, services, features and functionality.
  • To offer customer support and answer your queries.
  • To complete transactions and meet your requests.
• Communication and Marketing:
  • To contact you personally or via our partners for customer service, updates and other information relating to our website.
  • To send you marketing and promotional information about our products, services and offers that may be of interest to you (where you have agreed or as otherwise allowed by law). These communications can be cancelled at any time.
  • To conduct surveys, contests and promotions.
• Analytics and Optimization:
  • To understand and analyze how you use our website, to detect trends and to measure the effectiveness of our content and advertising.
  • To track and study the visitors and traffic to a website.
• Security and Fraud Prevention:
  • To identify, mitigate and respond to technical problems, security threats and fraudulent activity.
  • To ensure the integrity and security of our website and our users.
• Legal Compliance:
  • To follow applicable laws, regulations, legal processes or government requests.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third parties that help us run our website, our business, or deliver services to you (such as for email marketing, customer support, payment processing, analytics, and website hosting). These service providers will keep your information confidential and only use it for the purposes that we tell them to.
• Business Partners: Your information may be shared with business partners to provide some products, services or promotions.
• Advertising Partners: In order to provide targeted advertising and assess the effectiveness of our advertising campaigns, some information may be shared with advertising partners.
• Affiliates: We may share your information with our affiliates or subsidiaries for our business, unless you tell us not to.
• Legal Authorities: We may share your information with law enforcement agencies, government authorities or other third parties when required by law or legal process or in good faith to protect our rights, property or safety or the rights, property or safety of others.
• Business Transfers: If your information is shared with another party in the event of a merger, acquisition, reorganization, sale of assets or other business transaction, your information may be transferred to that party or another third party.

4. Your Rights and Choices

Depending on where you are and under which laws, you may have some rights in relation to your personal data, such as:  

• Access: The right to ask to see the personal data that we have on you.
• Rectification: The right to ask that we correct any inaccurate and incomplete personal information.
• Erasure: The right to request the deletion of your personal information under certain circumstances.
• Restriction of Processing: The right to ask us to limit our processing of your personal data in specific cases.
• Objection to Processing: The right to object to the processing of your personal data, for example, for direct marketing.
• Data Portability: Right to receive personal information in a structured, commonly used and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: You can revoke your consent at any time if we are processing your personal data on the basis of your consent.

Rights under CCPA (for California Residents):

• Right to Know: You can ask us to tell you what categories of information and specific information we have about you, where it comes from, why we are collecting it, and the categories of third parties to whom we disclose it.
  • Right to Delete: You can ask for your personal data to be erased from the system, with some exceptions.
  • Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. Zarkoh does not currently “sell” personal information, as defined by the CCPA.
• Rights under GDPR (for Individuals in the European Economic Area): Please refer to the “GDPR Data Protection Rights” section below for more details.

If you wish to exercise these rights, please contact us. We will comply with the time limits of applicable law in responding to your request. We may need to verify your identity before processing your request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. But no internet or electronic storage method is 100% secure, and we can’t ensure absolute security. 

6. Data Retention 

Your personal data will be kept for as long as needed to meet the purposes stated in this Privacy Policy or longer if required or permitted by law.  

7. Children’s Privacy

Our website is not intended for children under [Specify Age, e.g., 13]. We do not knowingly collect personal information from children under 13. Please report to us immediately if you think that your child has given us personal information so we can take steps to remove it from our records.

8. Third-Party Websites and Services

We may include links to third-party websites and services that we do not control. We have no control over the privacy policies of these third parties. Please read their privacy policies before entering any personal information.

9. Updates to this Privacy Policy

We may amend this Privacy Policy at any time to adjust our practices or laws. We will post any changes on this page. Please check this Privacy Policy regularly. By continuing to use our website after the changes to our Privacy Policy have been posted, you agree to our new Privacy Policy.